Refund & Return Policy

1. Overview

At Siyeara, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund as per the terms below.

2. Return Eligibility

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unwashed, and in original packaging with all tags intact.
  • A valid proof of purchase is required.

3. Non-Returnable Items

The following items are not eligible for return:

  • Personal care and hygiene products
  • Used or damaged items (not due to our fault)
  • Clearance or sale items (unless defective)

4. Return Process

  • To initiate a return, contact us via email or phone within the return window.
  • Provide your order details and reason for return.
  • Once approved, pickup or self-shipping instructions will be provided.

5. Refund Policy

  • Refunds are processed after inspection of the returned item.
  • Approved refunds will be credited within 5–7 business days.
  • Refunds will be issued to the original payment method.

6. Cash on Delivery (COD) Orders

  • Refunds for COD orders will be processed via bank transfer or store credit.
  • Customers may be required to share bank details securely for processing.

7. Exchange Policy

  • Exchanges are subject to product availability.
  • If the requested item is unavailable, a refund will be issued instead.

8. Damaged or Incorrect Products

  • If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.
  • We will arrange a replacement or full refund at no extra cost.

9. Cancellation Policy

  • Orders can be cancelled before dispatch.
  • Once shipped, cancellation requests may not be accepted.

10. Shipping Charges

  • Shipping fees are non-refundable unless the return is due to our error.

11. Contact Us

For returns or refund-related queries, contact us at:

  • Email: Support@siyeara.com
  • Phone: +91-90399-25050

By purchasing from Siyeara, you agree to this Refund & Return Policy.