At Siyeara, we aim to deliver your favorite styles safely and on time. Please review our shipping policy below to understand how and when your order will reach you.
Shipping Locations
We currently ship across India.
International shipping may be available for select countries and will be shown at checkout if applicable.
Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales or peak seasons, processing times may be slightly extended.
Delivery Time
Estimated delivery timelines after dispatch:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–7 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) are calculated at checkout based on your location and order value.
- Free shipping may be offered on orders above a specified amount or during promotional periods.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track your shipment in real time.
Cash on Delivery (COD)
- COD is available on select pin codes.
- Additional COD charges may apply and will be displayed at checkout.
Undelivered or Returned Packages
If a package is returned to us due to:
- Incorrect or incomplete address
- Repeated failed delivery attempts
- Refusal to accept delivery
We will contact you to arrange reshipment. Additional shipping charges may apply.
Damaged or Missing Packages
If your package arrives damaged or with missing items:
- Please contact us within 48 hours of delivery
- Share clear photos or videos of the package and items
We will investigate and resolve the issue as quickly as possible.
Address Changes
Address changes can only be made before the order is shipped.
Please contact our customer support team immediately for any corrections.
Kids’ Orders
We take extra care in packaging kids’ clothing to ensure safety, hygiene, and protection during transit.
Online Payments Policy
At Siyeara, we offer secure and convenient online payment options to ensure a smooth shopping experience for our customers.
Accepted Payment Methods
We accept the following online payment options:
- Credit Cards (Visa, MasterCard, RuPay)
- Debit Cards
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Digital Wallets (where available)
All payment options are displayed during checkout.
Payment Security
Your payment safety is our top priority.
- All online transactions are processed through secure and encrypted payment gateways.
- We do not store your card details or sensitive payment information.
- Our website complies with standard online security protocols to protect your data.
Payment Confirmation
Once your payment is successful:
- You will receive an order confirmation email or SMS.
- Your order will move to processing and shipment as per our Shipping Policy.
If payment fails or is interrupted, the amount (if debited) will be automatically refunded by your bank within 5–7 business days.
Cash on Delivery (COD)
Cash on Delivery may be available for select locations and order values.
Any additional COD charges will be displayed at checkout.
Failed or Pending Payments
In case of a failed or pending transaction:
- Please do not attempt multiple payments immediately.
- Check your bank or payment app for status updates.
- If the amount is deducted but the order is not confirmed, contact our support team with transaction details.
Refunds for Online Payments
- Refunds for returned or cancelled orders will be processed to the original payment method.
- Refund timelines may vary depending on the bank or payment provider, usually 5–10 business days after approval.
Pricing & Taxes
- All product prices are listed in INR and are inclusive/exclusive of applicable taxes (as mentioned on the product page).
- Any additional charges such as shipping or COD fees are shown clearly at checkout.
Fraud Prevention
To prevent fraud:
- Orders may be verified before processing.
- Siyeara reserves the right to cancel orders suspected of fraudulent activity.
- In such cases, any amount paid will be fully refunded.
Contact Us
For any shipping-related questions or concerns, reach out to us at:
📧 Email: support@siyeara.com
Siyeara reserves the right to update this Shipping Policy at any time without prior notice. Any changes will be reflected on this page.